Delete your Ditado.ai account
This page explains how to delete your account from the Ditado.ai app, published on the stores by the developer Einnova. It applies whether or not you still have the app installed.
From the app
Open Ditado.ai, sign in, then tap My account and then Delete account.
Once you confirm, the account is scheduled for deletion in 30 days. During that time you leave the challenge leaderboards and, if you change your mind, just sign in with the same email and tap Restore my account: it comes back as it was. At the end of that period, it is deleted for good.
Without the app, by email
If you no longer have the app installed, email the address below asking for deletion, from your account email or mentioning it in the message, so we can confirm it is you.
What gets deleted, and when
Deletion erases the account and everything tied to it: sign-up data, progress, practiced scripts and the history of what you wrote. From the app, this happens 30 days after the request; until then nothing is erased and the account can be restored.
Backup copies are overwritten within up to 30 days, as described in the Privacy Policy. Privacy Policy.
Store subscription
Requesting deletion from the app already stops billing: the renewal of your website or Google Play subscription is turned off right away, with no refund of what you already paid (the annual plan does not renew and needs nothing). If you restore your account within the 30 days, the time you already paid for comes back with it; if the account is deleted, that time is lost. If you subscribe through the App Store, you need to cancel it there, and if you request deletion by email you should also cancel the subscription in the store where you bought it. In both stores you can check its status: